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Business - Adelaide Hospitality and Tourism School

Certificate IV in Business BSB40215

Duration & Cost

Duration: Flexible up to 40 weeks

Tuition Fee: $3000


The course is undertaken in flexible E-Learning online mode (with trainer/mentor support)

Students will need to provide their own personal laptop computer with wi-fi connectivity


Potential Career Outcomes

Possible jobs include:

• accounts clerk
• customer service advisor
• clerk
• e-business practitioner
• legal receptionist
• medical receptionist
• office administration assistant
• student services officer
• word processing operator

Learning Outcomes

With this qualification you will be able to:

• implement and monitor WHS policies and procedures
• implement and coordinate customer service standards and strategies
• analyse information and write reports
• communicate with teams and individuals
• review human resources
• manage diversity in the workplace
• report on financial activities

Course Structure

Total units: 10 (No entry requirement)

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements.
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS403 Implement customer service standards
BSBWRT401 Write complex documents
BSBCMM401 Make a presentation
BSBLED401 Develop teams and individuals
BSBMKG413 Promote products and services
BSBFIA402 Report on financial activity
BSBDIV501 Manage diversity in the workplace
BSBHRM404 Review human resources functions

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